Refund policy

 

At KARMME Apparel, we are committed to ensuring the satisfaction of our customers. We stand by the quality of our products and strive to provide an exceptional shopping experience. However, we understand that sometimes things might not go as expected, and hence we have outlined our refund policy for your clarity.

Faulty Items:

If you receive a faulty item, we sincerely apologize for the inconvenience. We offer either a full refund or exchange for these items. Please notify us within 14 days of your purchase to facilitate the refund or exchange process.

Cut Fabric:

Due to the nature of our business and the specificity of individual requirements, we cannot accept returns on fabric that has been cut. Please ensure your measurements and selections are accurate when ordering.

Refund Process:

Once we receive your returned item and it meets our refund criteria, we will process your refund. Please allow up to 10 business days for the refund amount to reflect in your account. Refunds will be made to the original method of payment.

Return Shipping:

Unless the item is faulty or not as described, customers are responsible for return shipping costs. It's recommended to use a trackable shipping service, as we cannot guarantee the receipt of your returned item.

Exceptions:

We reserve the right to refuse a return or exchange in cases where:

• The item has been used or damaged.
• The item is returned outside the specified 14-day window.

Note:

Our aim is to be as fair and accommodating as possible. If you have concerns or special circumstances, please reach out to us, and we'll do our best to assist.

For any further questions or clarifications regarding our refund policy, please Contact Us. We're here to help!